Q1: How long will delivery take? A1: Shipping from China usually takes 10–15 days. We’ll provide tracking info once your order is shipped.
Q2: Do you ship worldwide? A2: Yes, we ship to most countries. Shipping costs vary by location.
Q3: Can I return or exchange? A3: Yes, returns/exchanges are accepted within 14 days of receiving your order. Items must be unused and in original packaging.
Q4: How can I pay? A4: We currently accept PayPal. More options coming soon.
Q5: Are your products authentic? A5: Absolutely! Each item is carefully curated to ensure quality and authenticity.
Q6: Why buy from us? A6: Each product is a carefully curated piece of Chinese culture. You’re not just buying an item—you’re bringing home a story, tradition, and unique design.
Q7: Are these products suitable for gifting? A7: Absolutely! Our items make perfect gifts for friends, family, or colleagues. They are unique, meaningful.
Q8: Can I display or use them at home? A8: Yes, our products are designed to be both functional and decorative. Whether it’s a DIY project or a ready-made item, it will complement your space.
Q9: What if my item arrives damaged or the packaging is broken? A9: Please contact us within 7 days of receiving your order and send photos of the damage. We’ll quickly provide a replacement or solution.
If you have any questions or need assistance, feel free to reach out. We’ll get back to you as soon as possible.
📧 Email xuntt888@gmail.com
💬 WhatsApp +86 159 2013 3728
⏰ Working Hours Monday to Friday: 9:00 AM – 6:00 PM (CST) Replies may be delayed on weekends and holidays, thank you for your understanding.
